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Terms and Conditions of booking:-
Standard Terms and Conditions of Temporary Holiday Accommodation
Deposit of 30% non refundable is required to secure the booking. Payment of
the rental deposit constitutes the clients acceptance of these Terms and
Conditions.
Balance of the rental amount must be received in full 30 days prior to
occupancy. If not the owner has the right to cancel the booking and attempt to
re let it.
Once a booking has been confirmed, all other enquiries for that date are
automatically turned away therefore cancellations will incur a fee of all or part of your deposit
and/or a cancellation fee of $50.00. This is entirely dependent on the
notice given for the cancellation and whether the property can be re-let for the
cancelled period, with no loss to the owner. In the event of a re-let that
covers the full cost of the booking, a cancellation fee of $50 will be charged
to cover administration, merchant fees, agent's commission and extra
advertising.
To maintain a good standard for our guests we require certain conditions to be
complied with. We appreciate most will respect our property but the occasional
abuse requires that we state the following conditions.
Number of Guests should not exceed the number stated on the Confirmation Notice
or subsequently agreed in writing or email. Fees will apply for excess guests
not agreed with the owners in advance.
Parties and Functions are strictly prohibited. The price charged is for domestic
use only and not commercial. Accordingly this rate does not allow for the extra
wear associated with functions in terms of cleaning, garbage removal, wear and
tear, repairs etc. Use contrary to this may result in loss of your bond and/or
additional payments.
Damage, Breakages, Theft and Loss are the tenants responsibility during their
stay.
Departure - the property should be left in a similar state to its condition on
arrival. Check-out time is midday by the latest, to allow time to prepare
property for next guests, unless alternative arrangements have been made in
writing.
Requests for discounts must be supported by original
ID/Seniors Cards or Original Letters from employers. Failure to produce
evidence at check-in will mean that full price may be charged.
Hospitality industry staff must adhere to code of conduct befitting their
industry.
Disturbance to our neighbours, including excessive noise, is prohibited and may
result in termination of rental and loss of bond.
Flora and Fauna must be respected and treated with care.
Disrespect or cruelty to wildlife will not be tolerated and appropriate
authorities will be informed of any breaches.
If taken, a bond of at least $200-$500 is payable, either by bank transfer or
preferably pre-authorised credit card at the same time as the balance amount or
one week prior to arrival by arrangement. If the bond is not
pre-authorised prior to arrival, access details will not be made available. The bond
will be refunded within 07 days in full subject to the above conditions being
met. It is designed to cover any additional costs incurred including but not
limited to, any breakage, damage or excess cleaning requirements, extra guests
beyond those declared ..etc.
Pets are allowed if specific arrangements have been made in writing with
the owner.
Loss - the owners take no responsibility for the tenant’s personal property.
The owners do not accept
responsibilities for unauthorised behaviour and activities on site at 336 Old
North Road, Pokolbin, NSW 2320.
Dangerous activities are prohibited on the property,
including, but not limited to 4WD driving, motorcycling, horse riding, shooting,
hard ball sports (including golf) and any other uninsured activity.
Variations to these conditions may only be made by prior arrangements with the
owner in writing.
Tariffs and conditions my be subject to change without notice
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